Not able to return capacity to IMs

Submitted by Anna Géczi on 15 October, 2019 - 09:07
Basic
Description
Summary

When user was trying to manually return capacity NO_CHANGES found was thrown when PCS System was trying to persist CT Dossier -> Solution: force new version when CT dossier is being saved in RFC capacity return process

JIRA nr.
https://extranet.netcetera.biz/jira/browse/RNE014-2065
Issue type
Story
Priority
Major
Details
OTRS ticket nr.
2018042487000065
OTRS ticket description

Dear colleagues,
 
I have doing that (or even with more than 1 day) for several dossiers but finally the following ones cannot be returned to the IM:
 

  • 187567: I want to return days 2,4,6,7
  • 187586: I want to return days 2,3,4,5,6,7
  • 187585: I want to return days 2,3,4,6,7
  • 187535: I want to return days 3,5,6,7

 
Thanks for your help,
 
Félix.
 

De: RNE PCS Support [mailto:support.pcs@rne.eu] 
Enviado el: martes, 24 de abril de 2018 17:42
Para: fbartolomea@adif.es
Asunto: Re: [Ticket#2018042487000065] Not able to return capacity to IMs

 
Dear Felix,

You have to select a timeframe for the search first. Then it will give you the PaPs that have running days for that timeframe. After that you can mark the PaPs and click on the return capacity button. Please check the attached screenshot.

I recommend you doing day by day, meaning seven times (if you mark all 1-7, you will get only those PaPs that are running all days of the year). 

  • Set day 1, leave period for the whole timetable year
  • Search for all direction
  • Mark all PaPs
  • Click return
  • Do it again for day 2, and so on until day 7

If you have any additional questions regarding this issue, do not hesitate to contact us.
Please do not change the subject line in that case.

Kind regards,

Máté

RailNetEurope
Oelzeltgasse 3/8
A-1030 Wien
Austria

Planned for Patch Release
Wednesday, 2 May, 2018
Taken in Patch Release
Wednesday, 2 May, 2018